I have problems with project in my network (Windows 7 with extendent support)

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Profile Elle
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Message 1063 - Posted: 4 Jul 2021, 23:31:44 UTC
Last modified: 4 Jul 2021, 23:43:57 UTC

Hello!

I have some hosts with Windows 7 and installed updates from extendent support channel (support is ended at January 10 2023). All of these machines processed tasks with errors. Please fix it if possible.
https://www.sidock.si/sidock/results.php?hostid=19109
https://www.sidock.si/sidock/results.php?hostid=4194
https://www.sidock.si/sidock/results.php?hostid=8122
https://www.sidock.si/sidock/results.php?hostid=19107
https://www.sidock.si/sidock/results.php?hostid=4210

I have possibility to run test application on this machine if the fixed version is available.

All other projects work fine on those hosts.
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hoarfrost
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Message 1064 - Posted: 5 Jul 2021, 5:38:48 UTC
Last modified: 6 Jul 2021, 9:47:55 UTC

Hello Elle!

Could you try a project reset and add BOINC applications and check antivirus settings (if exists)?

Thank you fro participation!
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Message 1065 - Posted: 5 Jul 2021, 11:53:34 UTC - in response to Message 1064.  

I have already tried to reset the project in the client on the specified hosts, I also tried to re-add the project via BAM. There is no antivirus on these machines.
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Message 1066 - Posted: 5 Jul 2021, 15:18:02 UTC - in response to Message 1064.  

Maybe you have a test version that can create and send a dump? I can even do it manually. According to the processing time, about 2-3 seconds, it is obvious that at the very beginning, for example, during initialization or when starting the process with a wrapper, something went wrong.
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Message 1068 - Posted: 6 Jul 2021, 9:53:27 UTC

Would you download zipped application, unpack it, set environment variables in session to:
CMDOCK_ROOT=$PWD
PERL5LIB=$PWD\lib:$PERL5LIB
try to start
build/cmdock.exe
and post output?
(application cannot be run without workunit, but should be show message).

Thank you!
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Message 1069 - Posted: 6 Jul 2021, 13:36:03 UTC - in response to Message 1068.  

That's probably worked fine:
Microsoft Windows [Version 6.1.7601]
(c) Корпорация Майкрософт (Microsoft Corp.), 2009. Все права защищены.

C:\Users\L\AppData\Local\Temp\si_dock_test_folder>set CMDOCK_ROOT=$PWD

C:\Users\L\AppData\Local\Temp\si_dock_test_folder>set PERL5LIB=$PWD\lib:$PERL5LIB

C:\Users\L\AppData\Local\Temp\si_dock_test_folder>build\cmdock.exe
********************************************************
             _____      ___           __
            / ___/_ _  / _ \___  ____/ /__
           / /__/  ' \/ // / _ \/ __/  '_/
           \___/_/_/_/____/\___/\__/_/\_\

********************************************************
The CmDock molecular docking program is
licensed under GNU LGPL version 3. CmDock
is maintained by Marko Jukic(─З), Nejc Ilc, Davor Sluga,
─Мrtomir Podlipnik, and Ga┼бper Tom┼бi─Н.
Visit https://gitlab.com/Jukic/cmdock/ for more info.
Good Luck and Good Health!          CmDock team
********************************************************
Executable:     build\cmdock.exe/0.1.3
Library:        libcmdock.so/0.1.3
CMDOCK_ROOT:    $PWD
CMDOCK_HOME:    C:\Users\L\AppData\Local\Temp\si_dock_test_folder
Current dir:    C:\Users\L\AppData\Local\Temp\si_dock_test_folder
Date:           07/06/21 16:34:52
********************************************************

Missing required parameter(s): -i, -r, or -p
Use -h to open help

C:\Users\L\AppData\Local\Temp\si_dock_test_folder>
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Message 1071 - Posted: 7 Jul 2021, 17:10:19 UTC - in response to Message 1068.  

I doing something wrong?
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Message 1072 - Posted: 8 Jul 2021, 10:00:12 UTC - in response to Message 1071.  

Application starts normally. Do this computers have a policies like "List of Allowed Applications"? Would you enable logging in cc_config.xml for error catch?
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Message 1073 - Posted: 8 Jul 2021, 13:57:16 UTC - in response to Message 1072.  
Last modified: 8 Jul 2021, 14:31:51 UTC

08-Jul-2021 17:15:59 [SiDock@home] [task] result state=FILES_DOWNLOADED for corona_Eprot_v1_run_2_nb3di_084968_2_0 from CS::update_results
08-Jul-2021 17:15:59 [---] [cpu_sched_debug] Request CPU reschedule: files downloaded
08-Jul-2021 17:15:59 [SiDock@home] [task] result state=FILES_DOWNLOADED for corona_Eprot_v1_run_2_nb3di_084962_2_0 from CS::update_results
08-Jul-2021 17:15:59 [---] [cpu_sched_debug] Request CPU reschedule: files downloaded
08-Jul-2021 17:15:59 [---] [poll] CLIENT_STATE::poll_slow_events(): update_results
08-Jul-2021 17:15:59 [SiDock@home] [prio] recent est credit: 0.01G in 2.09 sec, 0.096859 + 0.000957 ->0.097816
08-Jul-2021 17:15:59 [World Community Grid] [prio] recent est credit: 0.00G in 2.09 sec, 133.771738 + -0.000224 ->133.771513
08-Jul-2021 17:15:59 [WUProp@Home] [prio] recent est credit: 0.00G in 2.09 sec, 0.000809 + -0.000000 ->0.000809
08-Jul-2021 17:15:59 [---] [cpu_sched_debug] schedule_cpus(): start
08-Jul-2021 17:15:59 [---] [rr_sim] doing sim: CPU sched
08-Jul-2021 17:15:59 [---] [rr_sim] start: work_buf min 43200 additional 86400 total 129600 on_frac 0.999 active_frac 1.000
08-Jul-2021 17:15:59 [SiDock@home] [prio] -1.000000 rsf 1.000000 rt 0.097816 rs 0.097816
08-Jul-2021 17:15:59 [SiDock@home] [rr_sim] 65760.24: corona_Eprot_v1_run_2_nb3di_084971_3_1 finishes (1.00 CPU) (49999.20G/0.76G)
08-Jul-2021 17:15:59 [SiDock@home] [rr_sim] 65761.28: corona_Eprot_v1_run_2_nb3di_084968_2_0 finishes (1.00 CPU) (50000.00G/0.76G)
08-Jul-2021 17:15:59 [SiDock@home] [rr_sim] 131521.52: corona_Eprot_v1_run_2_nb3di_084962_2_0 finishes (1.00 CPU) (50000.00G/0.76G)
08-Jul-2021 17:15:59 [SiDock@home] [rr_sim] 131521.52: corona_Eprot_v1_run_2_nb3di_084963_4_0 finishes (1.00 CPU) (49999.20G/0.76G)
08-Jul-2021 17:15:59 [SiDock@home] [prio] -1.000000 rsf 1.000000 rt 0.097816 rs 0.097816
08-Jul-2021 17:15:59 [SiDock@home] [cpu_sched_debug] add to run list: corona_Eprot_v1_run_2_nb3di_084971_3_1 (CPU, FIFO) (prio -1.000000)
08-Jul-2021 17:15:59 [SiDock@home] [cpu_sched_debug] add to run list: corona_Eprot_v1_run_2_nb3di_084963_4_0 (CPU, FIFO) (prio -1.020833)
08-Jul-2021 17:15:59 [---] [cpu_sched_debug] enforce_run_list(): start
08-Jul-2021 17:15:59 [---] [cpu_sched_debug] preliminary job list:
08-Jul-2021 17:15:59 [SiDock@home] [cpu_sched_debug] 0: corona_Eprot_v1_run_2_nb3di_084971_3_1 (MD: no; UTS: no)
08-Jul-2021 17:15:59 [SiDock@home] [cpu_sched_debug] 1: corona_Eprot_v1_run_2_nb3di_084963_4_0 (MD: no; UTS: no)
08-Jul-2021 17:15:59 [---] [cpu_sched_debug] final job list:
08-Jul-2021 17:15:59 [SiDock@home] [cpu_sched_debug] 0: corona_Eprot_v1_run_2_nb3di_084971_3_1 (MD: no; UTS: yes)
08-Jul-2021 17:15:59 [SiDock@home] [cpu_sched_debug] 1: corona_Eprot_v1_run_2_nb3di_084963_4_0 (MD: no; UTS: yes)
08-Jul-2021 17:15:59 [---] [mem_usage] enforce: available RAM 4049.76MB swap 10974.30MB
08-Jul-2021 17:15:59 [SiDock@home] [cpu_sched_debug] scheduling corona_Eprot_v1_run_2_nb3di_084971_3_1
08-Jul-2021 17:15:59 [SiDock@home] [cpu_sched_debug] scheduling corona_Eprot_v1_run_2_nb3di_084963_4_0
08-Jul-2021 17:15:59 [SiDock@home] [css] running corona_Eprot_v1_run_2_nb3di_084971_3_1 ()
08-Jul-2021 17:15:59 [SiDock@home] [css] running corona_Eprot_v1_run_2_nb3di_084963_4_0 ()
08-Jul-2021 17:15:59 [---] [cpu_sched_debug] enforce_run_list: end
08-Jul-2021 17:15:59 [---] choose_project(): 1625753759.663189
08-Jul-2021 17:15:59 [---] [rr_sim] doing sim: work fetch
08-Jul-2021 17:15:59 [---] [rr_sim] already did at this time
08-Jul-2021 17:15:59 [---] [work_fetch] ------- start work fetch state -------
08-Jul-2021 17:15:59 [---] [work_fetch] target work buffer: 43200.00 + 86400.00 sec
08-Jul-2021 17:15:59 [---] [work_fetch] --- project states ---
08-Jul-2021 17:15:59 [SiDock@home] [work_fetch] REC 0.098 prio -0.541 can't request work: scheduler RPC backoff (1.82 sec)
08-Jul-2021 17:15:59 [World Community Grid] [work_fetch] REC 133.772 prio -0.963 can't request work: suspended via Manager
08-Jul-2021 17:15:59 [WUProp@Home] [work_fetch] REC 0.001 prio -0.000 can't request work: non CPU intensive
08-Jul-2021 17:15:59 [---] [work_fetch] --- state for CPU ---
08-Jul-2021 17:15:59 [---] [work_fetch] shortfall 0.00 nidle 0.00 saturated 131521.52 busy 0.00
08-Jul-2021 17:15:59 [SiDock@home] [work_fetch] share 0.000
08-Jul-2021 17:15:59 [World Community Grid] [work_fetch] share 0.000
08-Jul-2021 17:15:59 [---] [work_fetch] ------- end work fetch state -------
08-Jul-2021 17:15:59 [WUProp@Home] choose_project: scanning
08-Jul-2021 17:15:59 [WUProp@Home] skip: non CPU intensive
08-Jul-2021 17:15:59 [SiDock@home] choose_project: scanning
08-Jul-2021 17:15:59 [SiDock@home] skip: scheduler RPC backoff
08-Jul-2021 17:15:59 [World Community Grid] choose_project: scanning
08-Jul-2021 17:15:59 [World Community Grid] skip: suspended via Manager
08-Jul-2021 17:15:59 [---] [work_fetch] No project chosen for work fetch
08-Jul-2021 17:15:59 [---] [statefile] Writing state file
08-Jul-2021 17:15:59 [---] [statefile] Done writing state file
08-Jul-2021 17:15:59 [---] [poll] CLIENT_STATE::do_something(): End poll: 4 tasks active
08-Jul-2021 17:15:59 [---] [suspend] net_susp: no; file_xfer_susp: no; reason: unknown reason
08-Jul-2021 17:15:59 [---] [poll] CLIENT_STATE::do_something(): End poll: 0 tasks active
08-Jul-2021 17:16:00 [SiDock@home] [mem_usage] corona_Eprot_v1_run_2_nb3di_084971_3_1: WS 5.55MB, smoothed 2.78MB, swap 2.81MB, 0.00 page faults/sec, user CPU 0.281, kernel CPU 0.515
08-Jul-2021 17:16:00 [SiDock@home] [mem_usage] corona_Eprot_v1_run_2_nb3di_084963_4_0: WS 5.55MB, smoothed 2.78MB, swap 2.81MB, 0.00 page faults/sec, user CPU 0.343, kernel CPU 0.452
08-Jul-2021 17:16:00 [---] [mem_usage] BOINC totals: WS 11.10MB, smoothed 5.55MB, swap 5.63MB, 0.00 page faults/sec
08-Jul-2021 17:16:00 [---] [mem_usage] All others: WS 529.60MB, swap 301.77MB, user 329.100s, kernel 416.101s
08-Jul-2021 17:16:00 [---] [mem_usage] non-BOINC CPU usage: 8.80%
08-Jul-2021 17:16:00 [---] [suspend] net_susp: no; file_xfer_susp: no; reason: unknown reason
08-Jul-2021 17:16:00 [---] [poll] CLIENT_STATE::do_something(): End poll: 0 tasks active
08-Jul-2021 17:16:00 [---] [time] dt 10.280531 susp_reason 0 gpu_susp_reason 0
08-Jul-2021 17:16:00 [---] [time] w2 0.999988 on 0.998636; active 0.999937; gpu_active 0.999937; conn 0.999984, cpu_and_net_avail 0.999937
08-Jul-2021 17:16:01 [---] [suspend] net_susp: no; file_xfer_susp: no; reason: unknown reason
08-Jul-2021 17:16:01 [---] [work_fetch] Request work fetch: Backoff ended for SiDock@home
08-Jul-2021 17:16:01 [SiDock@home] [task] Process for corona_Eprot_v1_run_2_nb3di_084971_3_1 exited, exit code 195, task state 1
08-Jul-2021 17:16:01 [SiDock@home] [task] task_state=EXITED for corona_Eprot_v1_run_2_nb3di_084971_3_1 from handle_exited_app
08-Jul-2021 17:16:01 [SiDock@home] [sched_op] Deferring communication for 00:01:04
08-Jul-2021 17:16:01 [SiDock@home] [sched_op] Reason: Unrecoverable error for task corona_Eprot_v1_run_2_nb3di_084971_3_1
08-Jul-2021 17:16:01 [SiDock@home] [task] result state=COMPUTE_ERROR for corona_Eprot_v1_run_2_nb3di_084971_3_1 from CS::report_result_error
08-Jul-2021 17:16:01 [SiDock@home] [task] Process for corona_Eprot_v1_run_2_nb3di_084971_3_1 exited
08-Jul-2021 17:16:01 [SiDock@home] [task] exit code 195 (0xc3): (unknown error)
08-Jul-2021 17:16:01 [SiDock@home] [slot] renamed slots/3/docking_out.sd to projects/www.sidock.si_sidock/corona_Eprot_v1_run_2_nb3di_084971_3_1_r1946593107_0
08-Jul-2021 17:16:01 [SiDock@home] [slot] output file slots/3/docking_out.log missing, not copying
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hoarfrost
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Message 1077 - Posted: 9 Jul 2021, 5:06:50 UTC - in response to Message 1073.  

Exit core 195 is equal to "The operating system cannot run %1."
Microsoft Defender?
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Message 1079 - Posted: 9 Jul 2021, 11:42:52 UTC - in response to Message 1077.  
Last modified: 9 Jul 2021, 12:17:41 UTC

Hmm... Thank you!

ERROR_INVALID_MINALLOCSIZE

195 (0xC3)

The operating system cannot run %1.



The machines don't have any antivirus engine. The Defender also is completely disabled.

That's error means the application request more memory than OS have for the process?... Or maybe the app used memory mapped files?

The conclusion is that the application does not work on Windows 7 but does work on Windows Server 2008 R2 and Windows 10. How much memory is the application requesting?
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Message 1080 - Posted: 9 Jul 2021, 13:34:41 UTC - in response to Message 1079.  



How much memory is the application requesting?


About 150Mb per WU.

Just in case check Boinc memory settings. But I'm sure you did it earlier.
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Message 1083 - Posted: 10 Jul 2021, 16:57:31 UTC - in response to Message 1080.  

Yeap, all settings fine because WU for Africa Rainfall Project from WCG is worked fine, and there requirements are up to 1.5 GB of memory.
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Message 1084 - Posted: 10 Jul 2021, 23:00:49 UTC - in response to Message 1083.  

O yeah, WCG ARP WUs are very, very huge!



I see 2 different kinds of error on your Win7 hosts.


First is error 195 (0x000000c3) reported by cmdock boinc wrapper.
And cmdock app itself is exited with another error code: 0xc0000361 - STATUS_ACCESS_DISABLED_BY_POLICY_DEFAULT ("Access to %1 has been restricted by your Administrator by the default software restriction policy level").
Any ideas?
Maybe it's time to check access rights of boinc DATA directory? Usually boinc managed access rights of this folder during attaching of each new project. But something could go wrong.
If boinc is started under account "boinc_master" the "Full Control" right should be granted to "Boinc Admins" group.
Otherwise "Full Control" right to the boinc DATA directory should be granted to the specific account on behalf of which boinc client starts.


Second is error -148 (0xffffff6c), that is completely unclear since this specific error code is related to the audio subsystem ("AAC: Invalid ADTS syncword.").
The same time cmdock app is finished with the strange message:

can't run app: Ýòà ïðîãðàììà çàáëîêèðîâàíà ãðóïïîâîé ïîëèòèêîé. Çà äîïîëíèòåëüíûìè ñâåäåíèÿìè îáðàùàéòåñü ê ñèñòåìíîìó àäìèíèñòðàòîðó.

(0x4ec)

that is visualized as "Ýòà ïðîãðàììà çàáëîêèðîâàíà ãðóïïîâîé ïîëèòèêîé. Çà äîïîëíèòåëüíûìè ñâåäåíèÿìè îáðàùàéòåñü ê ñèñòåìíîìó àäìèíèñòðàòîðó."
Nice. Looks like somebody was too lazy to set up properly the message encoding.
Well, let's try to identify code 0x4ec. 0x000004ec - ERROR_ACCESS_DISABLED_BY_POLICY ("This program is blocked by group policy. For more information, contact your system administrator.") Very similar to previous error kind, right?

Definitely, you need to check the access to DATA folder. Even if it looks good, try to set access rights again manually.
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Message 1085 - Posted: 10 Jul 2021, 23:27:40 UTC - in response to Message 1084.  
Last modified: 10 Jul 2021, 23:34:53 UTC

... I found the problem.
The machine with no problem with SiDock have rules for whole directory
c:\ProgramData\BOINC
But older machines haves older rule
c:\ProgramData\BOINC\project

I'm so sory for that..
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Message 1086 - Posted: 11 Jul 2021, 6:44:05 UTC - in response to Message 1085.  

It's great that the problem is solved! Now we will know if other people face the same problem.
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Message 1087 - Posted: 11 Jul 2021, 9:08:42 UTC
Last modified: 11 Jul 2021, 9:09:00 UTC

Nice! We welcome new computers! :)
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Message 1088 - Posted: 11 Jul 2021, 9:25:57 UTC - in response to Message 1087.  

Excellent. Now, we know that CMDock is running also computers with OS - Windows 7.

Crtomir
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Message 1089 - Posted: 11 Jul 2021, 11:40:14 UTC

Yes. Thank you. Currently I have only one problem with this hosts: the planner don't give tasks to the host https://www.sidock.si/sidock/results.php?hostid=8122, others work fine.
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Message 1090 - Posted: 11 Jul 2021, 11:52:42 UTC - in response to Message 1089.  

Yes. Thank you. Currently I have only one problem with this hosts: the planner don't give tasks to the host https://www.sidock.si/sidock/results.php?hostid=8122, others work fine.



Looks like the server stopped sending tasks to that host because all it got back were errors.
Wait a day or so and it should start receiving some work.
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Questions and Answers : Windows : I have problems with project in my network (Windows 7 with extendent support)

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